We are making and selling products since year 2003.
Since then, we always had priority for designing best quality product, establishing strict product test policy,
fast order dispatch and quick technical support so that complete customer satisfaction can be achieved.
We provide technical support as described below.
Technical Support is available only for our customers via Support Ticket system.
Customers are allowed to create support ticket for the product they have purchased from us.
If are looking for technical clarification related to the product which you plan to buy, you should use contact us
page to ask your query.
Technical support is not available over phone and email. It is provided only via support ticket system.
To access Support Ticket system, you have to login to your account and raise support ticket.
Product and product's webpage is designed in such a way that you need very rare & minimal help from us to use the product.
Commonly asked questions related to the product are displayed on the product page under "Product FAQ" section. Please refer them before creating a support ticket.
Before creating Support ticket, you are also suggested to:
- Revisit the product’s web page at EmbeddedMarket.com website
- Read User Manual available on product page
- Read tutorials if available on product page
- Read Product FAQ available on product page
You will certainly find the information you are looking for in these web pages and documents.
We have limited knowledge about products that are manufactured by other vendors, thus we request you to refer manufacturer's forums and webpages for more details.
Our support ends with delivering you a working product as described on the web page.
Each and every product is tested for its 100% functionality. We DO NOT use sample test method.
We do 100% testing of every item we manufacture. These tests are performed by experienced test engineers
with the help of Microcontroller based Test Jigs.
There are some products like Breakout modules, which can be used with many microcontrollers available in this world.
We have provided maximum possible tutorials to use the product, still we cannot cover each and every microcontroller available in the world.
Thus if the module does not work as you expect it to be, then do check your source code and connections.
As the modules are 100% tested before they are dispatched, they must work 100% ok at your end too.
While creating the support ticket, please be descriptive. Describe your problem in maximum possible manner. In description, include exact error, operating system,
connections made, communication type (USB, serial etc).
We provide technical support during these timings:
i. Monday to Friday - 9am to 5pm
ii. Saturday - 10am to 12noon
iii.Sunday and holidays - No Support Available
You should expect our reply within 4 hours on any working day.
There is no "Urgent Support" facility. Plan your R&D work so that you will not need our help at the last minute of your R&D.
Products made by us are designed for experiments and evaluation purpose. They are not designed and made for mission critical applications.
Thus, we cannot support your "Urgent" or "Midnight" or "asap" problems.
Teaching you programming syntax, programming language, programming logic etc is not our responsibility.
We cannot spend time with you to explain any Source Code. All application source codes shared under tutorial link are working and tested.
If they don’t work at your end, then for sure you are not following the steps listed in the tutorial.
EmbeddedMarket.com has delivered products to various cities in India including , bhopal, chennai, kharagpur, pune, Abu road, Agartala, Agra, Ahemadabad, Ahmedabad, Ahmedabad-380058, Ahmednagar, Aizawl, Ajmer, Akola, Alappuzha, Alapuzha, Alibag, Aligarh, Allahabad, Alleppey, Alto-dabolim, Aluva, Alwar, Ambala, Ambernath, Ambikapur, Amravati, Amreli, Amritsar, Anand, Anantapur, Andheri, Andheri east, Angamaly, Angul, Ankleshwar, Ankleswar, Aruppukottai, Asansol, Auranagabad, Aurangabad, Aurangabad. , Austin, Baddi, Bagalkot, Balngalore, Banagalore, Banaglore, Bandel, Bangalore, Banglore, Baramati, Baroda, Barshi, Bathinda, Belgaum, Bellary, Bengaluru, Benguluru, Berhampur, Bhadravati, Bhandara, Bharatpur, Bharuch, Bhavnagar, Bhavnagar-364 001, Bhilai, Bhilai, distt - durg, Bhilwara, Bhimavaram, Bhiwadi, Bhiwandi, Bhiwani, Bhopal, Bhosari, pune, Bhubaneswar, Bhubaneswar, orissa, Bhubaneswer, Bhubhaneswar, Bhuj, Bilaspur, Boisar, Bolpur, Bombay, Bongaon, Borsad, Bulandshahr, Burdwan, Burhanpur, Calicut, Cannanore, Carson city, Chakan,pune , Champa , Chanchal, Chandigarh, Chandigarh zirakpur , Chas, Chengalpattu, Chennai, Chennai, india, Chennau, Chidambaram, Chikmaglur, Chinchwad, Chittoor, Cochin, Coimbatore, Coimbatore ,, Coos bay, Coppet, Csir road, taramani, chennai, Csm nagar, Cuddalore, Cuddalore district, Cuttack, Dabhoi, Dakpathar, Deharadun, Dehra dun , Dehradun, Delhi, Dhamtari, Dhanbad, Dharmanagar, Dharwad, Dhule, Dibrugarh, Dindigul, District- kurukshetra, Dombivili, Dombivli, Durg, Durgapur, Ernakulam , Ernakulum, Ernamkulam, Erode, Faizabad, Faridabad, Faridkot, Fatordaâ€“margaoâ€“goa, Fazilka, G.b. nagar, Gandhinagar, Gandhinagar - 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